At 1 cinta, your privacy is more than a legal obligation — it is a genuine commitment. Learn how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core pillars underpinning our commitment to safeguarding the privacy and data security of every Malaysian member.
All data transmitted between your device and 1 cinta's servers is protected with 256-bit SSL encryption, ensuring no third party can intercept or read your sensitive information while in transit.
The 1 cinta Privacy Policy is fully drafted in compliance with the requirements of Malaysia's Personal Data Protection Act 2010. We adhere to all data processing principles stipulated under applicable Malaysian law.
1 cinta has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — we are merely its custodian.
You have the full right to access, correct, and delete your personal data at any time. Through your 1 cinta account settings, you can manage your own privacy preferences and communication choices.
All financial information, including Touch 'n Go, GrabPay, DuitNow, and FPX transactions, is processed through encrypted, PCI-DSS-compliant payment gateways. Your card and bank account details are not stored on our servers.
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your notification preferences in your 1 cinta account settings.
Welcome to the 1 cinta Privacy Policy. This document transparently explains how the 1 cinta platform ("we", "1 cinta") collects, processes, stores, and protects your personal information as a member or visitor of the website https://1cinta.im.
This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and all regulations in force thereunder. As a digital entertainment platform serving Malaysian users, we take our responsibilities as both data controller and data processor seriously.
By using the 1 cinta platform — including registering an account, playing slots, baccarat, Roulette, Live Casino, placing Sports Betting on Malaysia Super League or EPL football, badminton, e-sports, or any other services — you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
Important Note: This Privacy Policy applies to all 1 cinta products and services, including our website, mobile app, and all official communication channels.
1 cinta collects your personal information through various means depending on how you interact with our platform. The categories of information we collect are as follows:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications, OTP verification, notifications |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), RM transaction history | Deposit/withdrawal processing, fraud detection |
| Account Information | Username, password (encrypted), account preferences | Account management, login security |
| KYC Documents | MyKad copy, bank statement, proof of address | Mandatory identity verification, AML compliance |
Reminder: 1 cinta does not store your full credit/debit card number or bank account password. All sensitive payment information is processed directly by certified payment gateways.
1 cinta uses the personal information collected for the following legitimate purposes:
We will not use your data for any purpose beyond those stated above without first obtaining your consent.
1 cinta maintains a strict data non-sharing policy. We does not sell, rent, or disclose members' personal information to third parties for their own commercial purposes. However, we may share your data in limited circumstances as follows:
All third parties that receive your data from 1 cinta are required to uphold data protection standards equal to or higher than those we practise.
1 cinta continuously invests in cybersecurity infrastructure to keep your personal data protected at all times. Our technical and organisational security measures include:
Important: While we take all reasonable measures, no security system can be guaranteed 100% secure. In the event of a data breach involving your information, we are committed to notifying you within the timeframe stipulated under PDPA 2010.
The 1 cinta platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The types of cookies we use are as follows:
| Cookie Type | Purpose | Period |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and security | Session / 24 hours |
| Performance Cookies | Collecting analytics data on how members use the platform for improvement purposes | 30 days |
| Functional Cookies | Stores user preferences such as language, display settings, and game preferences | 90 days |
| Marketing Cookies | Used to display relevant promotions and bonus offers to you | 30 days |
You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the 1 cinta platform.
1 cinta retains your personal data for as long as your account remains active or as long as necessary for the purposes outlined in this Privacy Policy. Specific retention periods are as follows:
Once the retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you.
As an individual whose data is processed by 1 cinta, you have the following rights under Malaysia's Personal Data Protection Act 2010:
To exercise any of the rights above, please contact us by email at support@1cinta.im by stating the right you wish to exercise and providing sufficient information to verify your identity. We will respond to your request within 21 business days.
The 1 cinta platform is exclusively for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Should we discover that data belonging to someone under 21 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes your underage child has registered on our platform, please contact our support team immediately at support@1cinta.im.
The 1 cinta platform may contain references to third-party services such as casino game providers, sports data providers for Malaysia Super League and BWF badminton Sports Betting, and Malaysia eWallet payment providers. This Privacy Policy applies solely to the 1 cinta platform and not to any such third-party websites or services.
We encourage you to read the privacy policy of each third-party service you use separately, as 1 cinta is not responsible for their privacy practices.
1 cinta reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new Malaysian legal requirements, or service improvements. Any material amendments will be communicated to you via:
Your continued use of the 1 cinta platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. It is your responsibility to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:
You may also lodge a formal complaint with Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have failed to address your concerns to your satisfaction.
Now that you know how we protect your privacy, create a free account today and enjoy Live Casino, slots, baccarat, roulette, and Sports Betting on football and badminton — all in MYR, backed by top-tier data security.
Your data is protected by 256-bit SSL & compliant with Malaysia's PDPA 2010.